Showroom Open
Mon-Sat: 10am-4pm     Sun:10am-3pm
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Please find below a set of Frequently Asked Questions.  If you have any queries we have not covered, please contact us.

Q: I don't have a chimney or flue of any sort. Can I still have a stove?

A: Yes, depending on the type of building you want your stove located.  A vast majority of properties are suitable, and purpose made flues, whcih do not need a chimney breast would be used.

Q: Do I need planning permission?

A: In most cases no, but we would always advise you contact your local council and ask the question. Request a written reply.

Q: How do I know what size (in kW's) stove I require?

A: For an approximation of power output needed, enter your room dimensions in the form below and press Calculate!

Length:  Width:  Height:  In:

kW's needed.

Q: How do I find out if I live in a smokeless zone?

A: Most urban areas are classified as smokeless zones.  For more information visit the DEFRA website or conatct your local authority.

Q: If I live in a smokless zone can I still have a wood burning stove?

A: Yes, we can provide DEFRA certified cleanburn stoves which are designed to be used in smokless zones.

Q: What are the benefits of buying from a showroom retailer over buying online?

A: As a showroom dealership we offer the complete package :- You can physically view the stove you require:- We carry out a full site survey:- Alteration or construction of hearth, flue liner/rigid flue liner:- Installation of stove:- Testing flue and providing care and advice, as well as after sales service.

Q: I have a conservatory which is really cold in the winter, could I have a stove fitted?

A: Yes, depending on location.

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